If there’s one website that’s revolutionized bus travel and bookings in India, it definitely has to be RedBus. One of the initial companies to tap into the online ticket booking space, RedBus has paved the way for making the process of booking bus tickets simpler and way more convenient. The option of using discount coupons while booking tickets adds to the convenience factor too.
So what exactly is RedBus doing right? How does the website retain its strong user base?
Here’s a quick review of some of the key features of RedBus to help you out.
The Sheer Size and Scale
The first thing that you’re bound to notice when you book your tickets in RedBus is the sheer choice that you have and the multiple options. The website hosts bookings for more than 700 bus operators, which is a huge number. Compare this with other normal booking websites where you’re sure to be stuck with minimal options, and you’ll get the picture.
Thanks to the wide number of options available per route, RedBus allows its users to make a more informed decision when it comes to choosing the right operator for their travel. RedBus is also comprehensive in terms of the number of bus routes covered – it provides bus ticket options across more than 12000 routes in India.
This again makes booking extremely convenient, especially if you’re from Tier 1 or Tier 2 cities like New Delhi, Kolkata, Chennai, Mumbai, Bangalore, Kochi, Ahmedabad, Surat, and Pune.
Easy To Use Interface
RedBus’ interface is simple, straightforward, and very easy to use – a factor that works heavily in its favour. The website is accessed by people from different backgrounds and cities, which necessitates that it should be highly usable and easy to figure out. The booking process is as easy as it can get – you enter the boarding point, the destination, the date of the journey and hit search – simple as that!
You can even filter your buses out on the basis of the features that you want. For example, AC, Non AC, and Sleeper buses from multiple operators are all listed out initially – and you can choose the ‘type’ of buses you prefer through a simple dropdown list.
A Brand New Concept Called Bus Reviews
RedBus is one-of-its-kind as its users can write bus reviews to provide their onboard experiences. This brings in enormous credibility to the operators in the website, and helps the site’s patrons make the right choice while booking tickets. This unique factor works a lot in RedBus’ favour and is one of the key reasons behind its popularity.
With such features and a smooth payment process (credit, debit cards, or even COD), it’s no wonder that RedBus is one of the pioneers in its space. The easy availability of travel coupons from Redbus is a definite plus too.
Add to this the fact that there are no extra or hidden charges, and you know that you have a winner!